At Lakeland Family Dental, your overall health and wellness has always been our highest priority. We appreciate the growing concern with COVID-19 within our communities. We will continue to monitor & evaluate the most current information and review all published guidelines. Know that we are doing everything we can to ensure that our patients are kept safe and treated with the same high quality that you have come to expect at Lakeland Family Dental.
We are implementing the following additional precautions and recommendations to our patients and team members in light of COVID-19:
1. We recommend any patient stay home if they are experiencing COVID-19 symptoms. Use your best judgment. If you are sick, we will help you reschedule. If you are uncertain, please call our office prior to your appointment. If you attend your appointment and would feel most comfortable in a private room prior to the start of your appointment, please let us know and we will do our best to accommodate your request.
2. As always, we will maintain a clean and safe environment and continue to comply with OSHA regulations and suggested CDC infection control guidelines.
We have standard protocols in place to disinfect all surfaces and patient contact areas. We sterilize or safely dispose of all instruments and products used during patient care. We utilize personal protective equipment (e.g. masks, gloves, safety glasses) to keep you and our team members safe.
We have reviewed the procedures for proper hand hygiene, reinforced their importance, and encouraged accountability between team members.
We have expanded and increased the frequency of cleaning and disinfection of all common areas and facilities.
We have temporarily removed items that pose a risk for cross-contamination (e.g. magazines, toys, and books) from our common areas
3. We support a healthy work environment for our team members. We have requested our team to not be present at our office if they are experiencing symptoms. We are closely monitoring updates from the Centers for Disease Control, the World Health Organization and the American Dental Association and will continue to seek guidance from these agencies and local public health officials. With new information, we will make the necessary adjustments to our operations and will keep you informed of any changes.
Thank you for your continued trust and confidence in the care you receive at Lakeland Family Dental. If you have questions or concerns, please get in touch. We’re in this together and here to help!
Samantha J. Ruiz, DDS
Eric J. Ruiz, DDS